I’ve been listening to Leo Laporte “The Tech Guy” and he has had two callers, almost in a row, that have been INFECTED with malware, then PAID the people that infected their computer for the privileged of making them think that the malware was removed. Fool me once shame on you, fool me twice shame on me!
Look this is really simple. DO NOT, ever click on the little box that pops up, or is displayed on your toolbar. Just click on start, then select shutdown, or shutdown restart. Do not take the chance on clicking NO, or even clicking on the [X] of the box. Any of these can be set to act as a YES click, and install the malware on your system.
If you mistakenly click on the box and then you are prompted to PAY for software to fix your computer, DO NOT! If you do you will not only continue to be infected, you will also be giving some very bad people your credit card number.
If you’ve already clicked on, AND paid for the solution cancel that credit card, back up your data. Get your installation disk(s) then format and reinstall your operating system then reinstall all your programs, then data.
I recommend shutting down your computer as this removes the possibility of you accidentally clicking something that installs the malware. There are other ways of doing this. I personally just go into the task manager and kill the iexplorer.exe program. That is assuming you are using IE as your browner. Firefox, Chrome, etc… could also be correct. Killing processes can cause problems so unless you are VERY sure of what you are doing the safest way is to shutdown, or restart your system, as this will kill all the processes as it shuts down, or restarts.
If you are using Windows XP, Vista, or 7 please make sure that you are getting the automatic updates from Microsoft, and make sure you are installing them if you have selected manual install.
If you have any specific questions please feel free to ask in the comments below.